The hotel industry is a typical labor-intensive industry. In the hotel we can always see the staff walking around us, but the CITIZEN hotel in the Netherlands does not see the staff moving around, most of the services are self-service completed by the tenants.
(May Point Network Lu Chunxiao) The hotel industry is a typical labor-intensive industry. In the hotel we can always see the staff walking around us, but the CITIZEN hotel in the Netherlands does not see the staff moving around, most of the services are self-service completed by the tenants.
The first floor of the CITIZEN hotel is the front desk and restaurant. There is only one waiter. He only serves customers with special needs. At the front desk, there are several self-check-in computers. The customer enters the reservation number into the computer, inserts the credit card to pay the deposit, and after completing the registration, he can magnetically check the card. Brush the door card when ordering at the restaurant. A standard buffet breakfast will be delivered with the conveyor belt. It will be eaten in the tray and placed in a fixed collection position.
Enter the room, insert the door card, turn on the room power, and the big screen TV hanging on the wall will automatically light up. The hotel features and room configuration instructions that are usually placed on the desktop are displayed on the screen, and guests can choose to read in the language. After reading the instructions, I know that the facilities in the entire room are controlled by a remote control. The menu includes TV opening and closing and program selection, electric curtain lift and opening, room temperature and humidity adjustment, service call, etc. Even the lighting control in the room has 32-bit color and 5 gradients of light and dark options. In addition to fine control, there are some packaged programs. For example, in the night mode, the curtains are closed, the temperature and humidity are suitable for sleep, and only the night light is left.
The CITIZEN hotel basically does not see the waiter who cleans the room. The clean room is also digitally managed. It is fine and accurate. When the guest leaves, the waiter will come in to clean the room.
The CITIZEN hotel room is mainly sold online, and its price will fluctuate with the boom and low season, and it will be configured with the busy state.
The hotel industry is a traditional energy-intensive household. CITIZEN implements node control through digital technology from kitchen equipment and air conditioners to general lamp poles and faucets. Relying on intelligent management, the hotel has a very good cost advantage.
The promotion of the hotel also relies on the database. For every important holiday, the hotel will send an electronic holiday card to everyone who has stayed to deepen the customer's impression of the hotel.
